Shipping Policy
Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Time
Once your order has shipped, delivery times vary depending on your location:
- International Shipping: 7–12 business days
Please note that shipping times are estimates and are not guaranteed. Delays may occur due to customs processing, local carrier issues, weather conditions, or other factors beyond our control.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress. Please allow 24–48 hours for tracking information to update after dispatch.
Customs, Duties, and Taxes
We are not responsible for any customs fees, import duties, or taxes that may be applied to international orders. These charges are the responsibility of the customer and are determined by your country's customs office. Please contact your local customs office for more information before placing an order.
Damaged or Lost Packages
We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.
Wrong or Incomplete Address
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Additional shipping charges may apply for reshipment.
Contact Us
If you have any questions about our shipping policy, please reach out through our contact page.